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Improving Cultural Competence for Sales and Service Professionals
This course will focus on the demographic information of the population who tend to buy electric vehicles. The course will share communication techniques, differences to consider, and lived experience variations.
Micro-credential developed in partnership with
This course will focus on the demographic information of the population who tend to buy electric vehicles. The course will share communication techniques, differences to consider, and lived experience variations.
Micro-credential developed in partnership with
This course will focus on the demographic information of the population who tend to buy electric vehicles. The course will share communication techniques, differences to consider, and lived experience variations.
Improving Cultural Competence for Sales and Service Professionals
Topics
Electric Vehicles (EV), Fuel Cell Electric Vehicles (FCEV)
Basic
Price:
Included in subscription
Time to complete:
2 hours
Outcome
workspace_premium
Improving Cultural Competence for Sales and Service Professionals
+200 points
What you'll learn
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Identify cultural competence concept and its relevance to sales and service professionals
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Recognize the importance and ways to develop critical listening skills
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Measure improvement in cultural competence and aspects of lifelong learning on the topic
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Engagement in case studies, problem-based learning and critical thinking to determine potential next steps
Program outline
Earn an OVIN Improving Cultural Competence for Sales and Service Professionals
Developed with top post-secondary institutions and leading organizations, earn a credential you can share online by completing this course.
Industry-recognized
Downloadable certificate
Improving Cultural Competence for Sales and Service Professionals
